TERMS & CONDITIONS

TERMS & CONDITIONS

Agreement

  • Balban Jewellery LLC (collectively “Balban”, “we”, “us”, “our”) is based in Dubai, United Arab Emirates which owns and operates the Internet website at www.balbanjewellery.com (the “Website”). By accessing and using the Website, you are expressly consenting to the terms and conditions outlined on this page that are effective as of the date and time you use or access the Website (the “Terms”). Please read the Terms carefully before accessing or using the information and services available through this Website.
  • These Terms will constitute a legal agreement between “you” (the user of this Website) and Balban. If you do not agree to, or cannot comply with, the Terms, please kindly refrain from using this Website.
  • These Terms may be modified from time to time without notice to you and you should therefore regularly review these Terms for any such modifications. If you do not agree to any change to the Terms then you must immediately stop using the Website.
  • Balban reserves the right, in its discretion, to change or modify all or any part of these Terms at any time, effective immediately upon notice published on the Website. If at any time the Terms are no longer acceptable to you, you should immediately cease use of the Website.
  • Certain areas of the Website may be subject to additional terms of use. By using such areas, or any part of, you agree to be bound by the additional terms of use applicable to such areas. Please refer to our Privacy Policy for information about how we use your data.

Registration

  • To use some of the services or features on the Website you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address support@balbanjewellery.com. We may also change registration requirements from time to time.
  • The account password you provide should be unique and kept secure, and you must notify us immediately of any breach of security or unauthorized use of your account. Although we will not be liable for your losses caused by any unauthorized use of your account, you may be liable for our losses or others due to such unauthorized use.

Eligibility to purchase

  • The purchase of our products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of United Arab Emirates.
  • In order to make purchases on the Website you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

Pricing policy

  • Prices shown for our products on the Website are in AED and are exclusive of taxes. These prices are subject to change at any time in our sole discretion.

Acceptance of your order

  • Once you have placed your order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received your order.
  • Acceptance of the order and completion of the contract between you and Balban will be perfected when we dispatch the products to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the United Arab Emirates. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Balban.
  • We reserve the right not to accept or fulfil your order in the event, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular product, that the product ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within these Terms. Furthermore, we may refuse to process your order for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party in this respect.

Payment

  • Payment can be made by Visa, MasterCard and any other methods which may be clearly advertised on the Website from time to time. Once the transaction is complete, the payment will be debited and cleared from your account and you will then be redirected to the Website. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

CREDIT CARD

You can make your payment with your credit card (MasterCard & Visa) to place your order. We guarantee that every transaction on our website is secure and your credit card information is not stored on our system.

AED
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Delivery and insurance

  • We offer free shipping within United Arab Emirates (currently serving in the UAE only).
     

Use of website content

    • All information, text, materials, graphics, products, product names, images, designs, tag lines, logos, button icons, images, video and audio clips, trademarks, trade names, service names (whether registered or not), advertisements, layout, arrangement, graphical user interface, look and feel, and control features of the Website (collectively, “Website Content”) is provided to you as a service to allow you and other users to browse our products and services.
    • You are only permitted to access and use this Website for your personal, non-commercial purposes, and you must not:
      1. modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Website Content, in whole or in part, except as otherwise expressly permitted in these Terms;
      2.  use this Website in violation of any applicable law or regulation;
      3. use this Website to transmit, distribute, store or destroy material, including without limitation Website Content, in a manner that will infringe the copyright, trade mark, trade secret or other intellectual property rights of Balban or others or violate the privacy, publicity or other personal rights of others;
      4. sell, modify or delete the Website Content or reproduce, display, publicly perform, distribute or otherwise use the Website Content in any way for any public or commercial purpose;
      5. access data not intended for you or logging into a server or account which you are not authorised to access;
      6. attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
      7. copy or adapt the HMTL code created to generate any Website Content or the pages making up the Website;
      8. use the Website Content impersonate or otherwise misrepresent your identity or affiliation with Balban or any other person or entity;
      9. use the Website Content to send unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes regarding promotions and/or advertise of products or services;
      10. use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any activity being conducted on the Website, including without limitation, material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines that are intended to damage detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information;
      11. attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Website; or
      12. frame or link to any Website Content or information available from the Website.
    • You shall not copy, store, redistribute or publish any Website Content without the express permission of Balban.

TALK TO OUR JEWELLERY EXPERTS

Whatsapp

+971 52 331 4422

Email